My name is Fiona.  I work as a Virtual Assistant and receive voice files by e-mail from the client and transcribe them into Word documents, which are returned to the client by e-mail.  This system can provide a very fast response when required.

AVG Internet Security is used on both the incoming and outgoing mail.

I use Microsoft Office Professional 2003 and I am familiar with most of the features having been a personal secretary for several years.

Other secretarial duties such as databases can be offered by the client dictating instructions and send the voice file to the VA.  I would then action the client's instructions.

If the client provides templates for their documents then fully formatted documents can be returned by e-mail.  The client's signature can be scanned and sent to me for correspondence if required.

For a new client I will transcribe up to ten minutes of dictation free of charge and state the charge which would normally be made for the test transcription.